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Klantcontact en Klantenservice
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Swedish Speaking Customer Service For Online Gaming Company

Klantcontact en Klantenservice

Full time

MTMalta, Sliema

21000.00 up to 24000.00EUR

Per maand (Bruto)

V0198270

37+ Keer bekeken

Beschrijving

We are very excited to recruit for a new role in Sliema, Malta. This position will be for our client - an online gambling company - and is based in the seaside town of Sliema. This Mediterranean city is full of activity, fun, restaurants and culture. 
The role

Functie eisen

Requirements

We are looking for candidates who have:

Excellent communication skills both verbally and written in SWEDISH and ENGLISH

Previous customer service experience, preferably in a contact centre environment but not a must

Proactive and forward thinking skills

Flexible, able to work rotating shift patterns including night shifts

Computer literate and fast typing skills

Eagerness to learn and develop

Verantwoordelijkheden

As a Customer Service Specialist you will be the first point of contact for online players. You will be giving the best service via email, phone and live chat. Taking ownership of issues, solving any problems the first time round is important in this role. You will help your customers with a wide range of queries including explaining how certain games work, solving logging in issues and advise on responsible gaming tools.Besides this you will build retention with your customers, making them feel welcome, and ensure that they are enjoying their full casino experience.

Wat wij aanbieden

Salary, Relocation Package and Benefits

The Basic gross salary is 21,000 euro p/a plus which will grow steadily in the first 12 months of employment to 24,000 euro p/a. Additional pay for night shifts. There is an excellent relocation package available, which includes initial flight to Malta and 2 weeks accommodation on arrival. Additional benefits include: private health insurance (including dental), travel and life insurance, every day free breakfast, free lunch once a week, sport membership allowance, free yoga classes, coffee shop vouchers, fresh fruit juices and smoothies every Friday, Friday bar drinks, team and company events, volunteering program, continuous training and fantastic career progression opportunities.

Interview Process

The interview process can be done remotely via phone and skype. There will be a screen call, a language test and a more formal interview.

Sleutelwoorden

Salaris informatie

Type dienstverband Salaris
Full time 21000.00-24000.00 EUR Per maand (Bruto)

Extra informatie

Type dienstverband

Full time

Niveau

Junior

Training voorzien

Een opleiding wordt verzorgd

Beschikbare posities

1

Uren per week

40

Keer bekeken

37

Werkdagen

Diverse

Locatiegegevens

Gebaseerd

1 locatie

Locatie

Malta, Sliema

Accepteer arbeidsmigranten uit het buitenland

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands

Afbeeldingen

Swedish Speaking Customer Service For Online Gaming Company

Gemaakt 30 Dagen geleden

Over Talingual LTD

We are a multilingual international recruitment company with vacancies across Europe, Africa and Asia.

Branche van de organisatie

Personeelszaken

Grootte

5 – 10 werkgevers

Bedrijfstype

Klein bedrijf

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