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Travel and Tourism
Toon origineel

Online Marketplace project - French / German speaking

Travel and Tourism

Full time

PTPortugal, Lisbon

Spoed
Nieuw
Werk vanuit huis

1600.00 up to 1800.00EUR

Per maand (Brutto)

V0128229

102+ Keer bekeken

Beschrijving

We are looking for a French with German Speaker Advisor to join our B2B marketplace project.

Functie eisen

We are looking for
Proficiency in French (C1) and fluency in German (B2)
Excellent communication skills coupled with empathy and team spirit
It and multitasking skills are valued
Previous experience in a Travel Agency, Hotel, Customer Service or Supplier Department is a plus
Previous experience in B2B interactions is a plus
For non-EU residents, it is mandatory to have a valid work permit

Verantwoordelijkheden

As an Online Marketplace Project – French with German Speaker, you will:
Assist customers or suppliers through a multichannel system: inbound and outbound calls, e-mails, and chat.
Proudly provide excellent customer service by giving information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Act as a bridge between the hotels and the suppliers to provide information’s requests, provide support, and follow through complaints B2B.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Prepare, maintain, and review purchasing files, reports, and price lists.
Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet the defined specifications.

Wat wij aanbieden

Competitive wages (14 monthly payments per year)
Performance bonus
Transportation allowance
Health insurance with a dental plan (after 6 months contract)
Relocation package: shared accommodation and flight reimbursement
Possibility to do Work from Home*

Sleutelwoorden

Salaris informatie

Type dienstverband Salaris
Full time 1600.00-1800.00 EUR Per maand (Brutto)

Extra informatie

Type dienstverband

Full time

Beschikbare posities

4

Uren per week

40

Keer bekeken

102

Werkdagen

Werkdagen

Locatiegegevens

Gebaseerd

1 locatie

Locatie

Portugal, Lisbon

Afbeeldingen

Online Marketplace project - French / German speaking

Gemaakt 8 Dagen geleden

About Customer Support Division

Customer Support division of Zutzu International

Branche van de organisatie

Grootte

50 - 100 werkgevers

Bedrijfstype

Middelgroot bedrijf

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