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Klantcontact en Klantenservice
Toon origineel

Customer Support Agent with Slovak /Home office

Klantcontact en Klantenservice

+420608955978
[email protected]

Full time

CZCzech Republic, Prague

Spoed
Werk vanuit huis

26000.00 up to 32000.00CZK

Per maand (Bruto)

V0578504

138+ Keer bekeken

Beschrijving

Are you a motivated individual, with a passion for helping people and providing the best support to the customers? Then apply TODAY!

For our client, a famous furniture company, we are now looking for Customer service agents. Some of your responsibilities will include dealing with orders, refunds, basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional.

Functie eisen

  • Slovak Native speaker
  • Advanced level of English language
  • Home Office
  • Experience as a sales assistant in the same retail store or experience from a similar position in the customer service center
  • Very good communication skills and customer orientation
  • Multitasking, stress resistance

Verantwoordelijkheden

  • Answering inquiries about the shop, e-shop products, their delivery, payments for goods, etc.
  • Resolving the return or exchange of goods
  • Providing information about the gift card, its benefits, and usage
  • Troubleshooting personal accounts users
  • Checking payment transactions
  • Customer line open daily ( from Monday to Sunday from 9 am to 9 pm)- 8 hours working hours only, which means morning or afternoon shifts required (not every weekend of the month)

Wat wij aanbieden

  • Meal vouchers in the amount of 109 CZK (55% covered by the employer, 45% covered by the employee)
  • Attractive bonuses according to the performance
  • Tasty coffee&tea
  • Fresh fruit and refreshments 2x a week at the workplace.
  • Multisport card.
  • Daily use of foreign languages, especially English.
  • Great referral bonus
  • Game corners (ping pong, football), relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes.
  • Around the building, there are plenty of restaurants that are also vegan-friendly.
  • A team that is fair and human at all times, including corporate governance.
  • Close to public transport (Metro Budějovická)
  • Fitness center or park nearby
  • Interactive activities: team-building, company parties, sports, etc.
  • Opportunity to develop a career within a multinational environment

Sleutelwoorden

Salaris informatie

Type dienstverband Salaris
Full time 26000.00-32000.00 CZK Per maand (Bruto)

Extra informatie

Type dienstverband

Full time

Niveau

Junior

Training voorzien

Een opleiding wordt verzorgd

Beschikbare posities

3

Uren per week

40

Keer bekeken

138

Werkdagen

Diverse

Compensaties

  • Bonussen

Locatiegegevens

Gebaseerd

Op afstand

Locatie

Czech Republic, Prague

Accepteer arbeidsmigranten uit het buitenland

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands

Contact details

Jakub Pycha ([email protected] / +420608955978)

Afbeeldingen

Customer Support Agent with Slovak /Home office

Gemaakt 2 Maanden terug

Over Webhelp Czech Republic

  • WebHelp is an International Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers, and their employees.

Branche van de organisatie

Klantcontact en Klantenservice

Grootte

100+ werkgevers

Bedrijfstype

Middelgroot bedrijf

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