Customer Support Agent with Slovak /Home office
Klantcontact en Klantenservice +420608955978
[email protected]
Full time
Czech Republic, Prague
26000.00 up to 32000.00CZK
Per maand (Bruto)
V0578504
Beschrijving
Are you a motivated individual, with a passion for helping people and providing the best support to the customers? Then apply TODAY!
For our client, a famous furniture company, we are now looking for Customer service agents. Some of your responsibilities will include dealing with orders, refunds, basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional.
Functie eisen
- Slovak Native speaker
- Advanced level of English language
- Home Office
- Experience as a sales assistant in the same retail store or experience from a similar position in the customer service center
- Very good communication skills and customer orientation
- Multitasking, stress resistance
Verantwoordelijkheden
- Answering inquiries about the shop, e-shop products, their delivery, payments for goods, etc.
- Resolving the return or exchange of goods
- Providing information about the gift card, its benefits, and usage
- Troubleshooting personal accounts users
- Checking payment transactions
- Customer line open daily ( from Monday to Sunday from 9 am to 9 pm)- 8 hours working hours only, which means morning or afternoon shifts required (not every weekend of the month)
Wat wij aanbieden
- Meal vouchers in the amount of 109 CZK (55% covered by the employer, 45% covered by the employee)
- Attractive bonuses according to the performance
- Tasty coffee&tea
- Fresh fruit and refreshments 2x a week at the workplace.
- Multisport card.
- Daily use of foreign languages, especially English.
- Great referral bonus
- Game corners (ping pong, football), relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes.
- Around the building, there are plenty of restaurants that are also vegan-friendly.
- A team that is fair and human at all times, including corporate governance.
- Close to public transport (Metro Budějovická)
- Fitness center or park nearby
- Interactive activities: team-building, company parties, sports, etc.
- Opportunity to develop a career within a multinational environment
Sleutelwoorden
Salaris informatie
| Type dienstverband | Salaris |
|---|---|
| Full time | 26000.00-32000.00 CZK Per maand (Bruto) |
Extra informatie
Type dienstverband
Full time
Niveau
Junior
Training voorzien
Een opleiding wordt verzorgd
Beschikbare posities
3
Uren per week
40
Keer bekeken
138
Werkdagen
Diverse
Compensaties
- Bonussen
Locatiegegevens
Gebaseerd
Op afstand
Locatie
Czech Republic, Prague
Accepteer arbeidsmigranten uit het buitenland
Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands
Contact details
Afbeeldingen
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Over Webhelp Czech Republic
Branche van de organisatie
Klantcontact en Klantenservice
Grootte
100+ werkgevers
Bedrijfstype
Middelgroot bedrijf
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