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Klantcontact en Klantenservice
Toon origineel

Customer Service - Japanese speaking

Klantcontact en Klantenservice

Full time

PTPortugal, Lisbon

Spoed
Trending

1300.00 up to 1550.00EUR

Per maand (Bruto)

V0242907

540+ Keer bekeken

Beschrijving

As a Customer Service Representative you will provide reassuring, warm, friendly and personal customer service to customers by e-mail in Japanese.

Functie eisen

C1 Level Japanese
B1 Level English
18> years or older
Finished high school or at least higher vocational level
Clean criminal record, don't have to hand over this record, TP will check themselves.
Willing to relocate to Lisbon
EU Passport or obligated to work in EU/Portugal

Verantwoordelijkheden

Seize the opportunity to “shine” through each interaction by showing a keen interest in the customer and becoming, by an increased knowledge of the services offered by Wish, an expert and a defender of the brand;
• Look proactively and with the help of the team, to improve the customer experience at each interaction;
• Assistance with concerns regarding payment transactions and shipping;
• Support the customers before, during and after purchase.

Wat wij aanbieden

Since you sign a Portuguese employment contract, Portuguese public holidays apply. If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later under consent of the project.
Your holiday entitlement refers to Portuguese law with 22 days per year.
Holiday and Christmas bonuses
In Portugal you obtain Holiday and Christmas bonuses. The amount of each bonus payment is equal to your base salary. The allowances will be split and paid as a monthly percentage on top of your base salary.

Sleutelwoorden

Salaris informatie

Type dienstverband Salaris
Full time 1300.00-1550.00 EUR Per maand (Bruto)

Base salary: €1244,73
Christmas Bonus: €103.73
Holiday Bonus: €103.73
Food allowance: €103.84

Extra informatie

Type dienstverband

Full time

Training voorzien

Een opleiding wordt verzorgd

Beschikbare posities

5

Uren per week

40-40

Keer bekeken

540

Werkdagen

Werkdagen

40 Hours per week on a rotational shift pattern from Monday to Sunday from 08:00 am to 20:00 pm.
The training period is 5 working days. It has a duration of 8 hours per day and the starting times may vary between 08:30h and 09:30h

Aangeboden voordelen

Verhuispakket

Ja

Accommodatie

Ja

Relocation package

Compensaties

  • Commissie
  • Bonussen

Locatiegegevens

Gebaseerd

1 locatie

Locatie

Portugal, Lisbon

Afbeeldingen

Customer Service - Japanese speaking

Gemaakt 4 Maanden terug

Over Customer Support Division

Customer Support division of Zutzu International

Branche van de organisatie

Grootte

50 - 100 werkgevers

Bedrijfstype

Middelgroot bedrijf

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